Growth of Personalized Organizational Learning using Artificial Intelligence

Our lives have changed drastically in past few months. From individuals to organizations, none of them spared the downturn from COVID19. Initially, it was difficult to predict the future of organizations and their operations.

Old protocols
were tossed out the window, and a new set of rules and procedures were
introduced. Companies also needed employees to keep up with these new rules and

What is Organizational Learning?

Organizational learning is the process of transferring knowledge amongst employees over a period of time to create significant impact and growth within an organization. This medium of creating, learning, and spreading knowledge improves the quality and strengthens foundations of an organization.

Three main factors
contribute towards organizational learning:

  1. Knowledge Creation
  2. Knowledge Retention
  3. Knowledge Transfer

ensure that knowledge gained in the process of learning is retained within
organization. Knowledge gained cannot be retained completely because people can
always leave organization, but embedded knowledge can always be kept and
shared within organization. This form of learning improves employees, and teams
as well as the organization as a whole.

Impact of
learning while working (corporate growth)

to learn while working has a significant impact on organizations. Employees can
identify and develop skills specific to individual requirements, such as
role-specific expertise or improving software capabilities. Chance to learn and
work at the same time suits employees as well as the organization. This makes
them feel invested in their personal growth and keeps them engaged and

The larger
impact of learning and developing includes:

Retaining and Attracting Employees

In current
work environment, employee profiles are highly unlikely to remain the same over
a period of time. Employees retain their positions as long as they are an asset
to the company, but also only as long as the company is an asset to them.
Often, a lack of opportunities or an obstruction in learning curve is the very
reason why people want to move to a new organization.

Developing Capabilities

In today’s world, knowledge can be quickly outdated and replaced by newer attributes. With a KM plan guiding organizational learning and development, employees can be trained for such changes. When organizations invest in learning, they are more than twice as likely to hit their targets.

Building a Strong Learning Culture

It is
imperative to build an environment that adds value to employees of the
organization. When companies invest in creating a strong connection and value
system, it seeds an interest amongst young individuals who prioritize personal
growth. A strong learning culture will arm them with the knowledge they need to
excel, which in turn contributes to development of the organization.

Encouraging Employees

opportunities are often directly proportional to happiness of employees in any
organization. When they feel satisfied with their work and opportunities for
growth, they produce more, and employee retention increases.

learning can go a long way in enhancing employee engagement by giving them the
opportunity to upskill themselves. This is usually an very attractive option
for the career minded employees and the organization can benefit greatly by
giving these benefits to deserving candidates.

Learning Aspects related to Policies and Internal Processes

Many organizations make the mistake of not documenting and disbursing policies and processes as long as everything is running smoothly. Policies and processes are not mere documents they lay down the guidelines for best practices. Your KM system and organizational learning will ensure this filter down to every last employee.

Rise of AI Solutions in Employee Training

Intelligence becomes a significant part of your lives, influencing your
personal lives. It is a time for various recommendations received while viewing
content or shopping online for tracking estimated time. It is courtesy for AI running
in the background, interpreting data and identifying patterns faster than
humanly possible.

organizational training, AI made a significant entry through numerous
applications and ushering in an exciting phase. 80% of emerging technologies
will have AI foundation.

AI is undoubtedly colossal these days, and one of its most useful paybacks has been an element of personalization lent to training.

in Organizational Training

It is more
critical because companies are mainly taking advantage of boundless learning
modules that are already available in the cloud ecosystem. However, in today’s
competitive corporate landscape, one-size-fits-all kind of training approach
may not work always.

Besides this,
employees having access to high-speed internet garners more information on
their own about what they needed to help them excel at their work. The
workforce comprises millennials and Gen Zs, prefer to self-manage their
learning experiences.

In this
situation, personalization of training is a way to offer a customized and
highly relevant employee learning experience. L&D teams are at a better
position to upskill and reskill compared on generalized training crafting a
personalized learning path for employees.

Organizational Training using AI

The training of Personalized Organizational includes following features:

* Imparts Relevant Learning

AI-based learning allows employees to access information which is most relevant at the time of their need, rather than when the trainer wants to get trained. It is an essential aspect of belief that training works in the best manner given to a person at the time, that they required it within the format they desired.

* Facilitates Proactive Professional Developments

AI-based learning assists employees along their career path in a positive way. It is same as someone is tracking their progress on a daily, weekly, or monthly basis and can offer them corrective measures to advance along their career paths in a much better manner.

* Encourages Employees to Participate in Training Sessions

One of the
most significant issues L&D teams face is getting employees to take
training and assessments. The completion rates are meagre in most cases.
L&D teams can provide relevant content to employees and encourage them to
take the training at that point using AI-based tools. Instead of waiting for
employees assembling at a particular location, participating in a training
session, AI enables L&D teams to deliver training whenever and wherever
employees needed.

* Future of Learning

advancements of data analytics and artificial Intelligence changes workplace as
looked equally. These are precisely at disciplines that help workers to equip
themselves becoming more productive in the future workplace.


  • 13 January, 2021
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