AI in e-commerce won’t be the
same after this year’s events.
While the coronavirus pandemic
froze the whole planet, offline stores found they couldn’t compete with even
the smallest online stores when their homes or neighborhoods limited people’s
But those who just started
online sales this year will quickly find out what to do to sell efficiently on
the internet. It is why the overall competition will rise.
can you gain a foothold now?
This foothold can be achieved
with these modern applications:
- Artificial intelligence (AI)
- Machine Learning (ML)
- Big data.
There are enumerable
applications, services, and programs created on these technologies, but all are
not applied balanced to online retailers who are quite costly for implementing.
Artificial Intelligence technologies help computers execute the task of successfully training computers at various abilities and learning from experience.
As a whole, AI started in 1956, which made an old and reliable application with aggressive mathematical and software knowledge.
The Application of AI in the Growth of Digital Marketing
AI technologies are being developed:
of Things-based technologies.
Since modern business settled on
the internet, it has been a long time, so AI has much work with all the
memories of behavior, finance, and marketing data that businesses existed.
Moreover, if two of five Artificial Intelligence startups are not AI-based, you still find some AI-based solutions to amplify sales growth.
The biggest negative of AI is
that they are dependent on the data you feed them.
If there is not enough data or
low quality, you won’t get much use because it takes time to map this
application into this environment.
and why you should use AI in an e-commerce business?
AI can’t work without volumes of
data. Because of such reason, before using AI, the quality of data is
AI motivates businesses to bring
together departments such as
service and even logistics are into a single data structure where data quality
is highly prioritized.
When every business data is
stored and collected, then.
All connections are logically
bounded, and AI application is used to process such data to get high-quality
analytics with enough power to solve challenging business issues, improve
processes, and strengthen customer satisfaction.
list of benefits existed by using AI for businesses:
Smartly assist customers with
their search for conversational commerce.
Using AI, you can improve your
website’s search logic and create a Chabot assistant that helps your users
place orders from anywhere.
By tracking and saving all
touchpoints and all products, your customers with all reacted prices determine
the specific goods and CTA that each customer wants.
guessing the user’s way and forecast:
Create a user path as flexible
as with AI recommendations. When you forecast user behavior, you will get a
competitive advantage due to flexible margins and the possibility of estimating
your future marketing plan performance.
of human mistakes in supply chain planning and adjustments.
Make your inventories and goods
available at any time in the volume of customers needed through Artificial
This optimization is possible
with online and in-store and can give you real-time 100% transparent warehouse
Get notifications or
unauthorized transactions, vendor activities, fraud, and shrinkage with time to
get involved in the situation and find out what’s happening.
AI collects data from sensors
like video cameras, where you get the magical ability to track your customers
inside your physical stores.
of how AI helps in e-commerce
escalations with specified AI insights
AI sales targeting is one of the
most popular technologies of such insights. It is used for automatically
determining customers who want to buy now and sending them personalized offers.
This task is impossible for
humans but easy for algorithms that use AI.
You can create to-do lists of
automated reactions for defined types of customers:
who have given feedback
AI experiments can result in
sales growth, minimize deal closure times, and automate the whole sales
bots to deal with customer overflow
It would help if you had a bot
to follow up with many leads after a successful advertising campaign. AI bots
are most useful when reacting correctly and promptly to any message from your
crawl has to:
the first contact with customers.
to Frequently Asked Questions on simple contents
a meeting for a day to get back in contact if a lead can’t reply immediately
Even the most straightforward AI
bots work better than, with increasing revenue. Bots reply by email with
answers based on trigger words or respond via a chat window on your website or
by Facebook Messenger.
Artificial Intelligence has
visual search and image recognition and their creative applications in
Visual search can provide
significant customer satisfaction and provides innumerable results. Pinterest
Lens for visual search will hide inside Artificial Intelligence.
like Asos and Target use AI applications for virtual fitting rooms.
Choose a photograph and category
of goods you’re looking for, and the algorithm will give you a best-fit match.
Building thousands of ad
campaigns with visual search or image recognition, or augmented reality will
make your brand outstanding and memorable.
Advertising never gives you more
than 400% ROAS, that goods won’t sell themselves without detailed description, photographs,
and visual content, and customer satisfaction will not only give refunds
without handling protests. Avoiding new technologies that help your business to
optimize prices and increase revenue leads.